BENTLEY HOTEL

500 E 62nd St, New York, NY 10065 US
View Map Near Memorial Sloan-Kettering Cancer Center Reservations: 1-866-215-4064
4.0 Star Downtown Hotel
Select My Room
Very Good
4.0/5

Based on 4601 guest reviews

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  • Bar/lounge
  • Breakfast available (surcharge)
  • Fitness facilities
  • Number of floors - 21
  • Pets allowed
Select Your Room:
06/23/2019 - 06/27/2019
Searching all hotel inventory networks
11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

Rated 78/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

83/100
863 reviews

"Professional, friendly service, especially at the bar." Housekeeping and management are lacking. Room service could have been improved. Booking process should be better organized. Great concierge service.

Location

83/100
670 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Adequate access to public transport. Standard parking prices. Medium distance to train station.

Room

68/100
1216 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

WiFi

56/100
235 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Bar and Beverages

54/100
54 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Amenities

52/100
230 reviews

"Relatively new facilities. Elevator in need of updating." Beautiful architecture. Handicap accessible facilities are all right.

Wellness Area

46/100
18 reviews

"Poorly reviewed fitness area."

Food

44/100
129 reviews

"Food and menu are not highly reviewed. Pricey food but great desserts."

Breakfast

38/100
123 reviews

"Some complaints about quality and price of breakfast."

Rated 84/100 based on reviews from families.

"Wonderful sightseeing. Good accessibility by car."

Location

87/100
32 reviews

"Great location with excellent sightseeing."

Service

85/100
38 reviews

"Friendly service."

Room

71/100
48 reviews

"Clean rooms with wonderful beds and stunning views." Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

Amenities

50/100
12 reviews

"Hotel buildings are substandard but amenities are OK."

WiFi

39/100
10 reviews

"WiFi isn't great although it's reasonably priced."

Rated 85/100 based on reviews from couples.

"Comfortable beds. Clean rooms."

Location

85/100
17 reviews

"Great location."

Service

85/100
21 reviews

"Friendly service and great reception."

Value for money

61/100
8 reviews

"Fairly good value for money."

Room

59/100
25 reviews

"Rooms are alright, but bathrooms are not great." Clean rooms with wonderful beds and stunning views.

Comfort

53/100
16 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Amenities

51/100
7 reviews

"Average hotel building."

Rated 80/100 based on reviews from business travelers.

"Fantastic service. Great location."

Service

84/100
12 reviews

"Fantastic service."

Location

83/100
10 reviews

"Great location."

Value for money

65/100
7 reviews

"Fairly good value for money."

Room

62/100
12 reviews

"Decent rooms with great views."

Rated 76/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
9 reviews

"Great location."

Service

82/100
7 reviews

"Fantastic service."

Cleanliness

68/100
6 reviews

"Quite clean."

Value for money

64/100
6 reviews

"Fairly good value for money."

Room

58/100
15 reviews

"Decent rooms with great views."

Vibe

58/100
5 reviews

"Decent vibe."

Rated 66/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

83/100
21 reviews

"Great service, especially at reception."

Location

82/100
18 reviews

"Great location. Adequate access to public transport."

Vibe

59/100
8 reviews

"Decent vibe."

Room

57/100
37 reviews

"Rooms are decently sized and clean enough, but bathrooms are low rated." Excellent beds and great views.

Value for money

52/100
18 reviews

"Fairly good value for money. Relatively high internet cost."

Comfort

50/100
20 reviews

"Noisy room lacking in comfort. Average-sized rooms with great beds."

WiFi

34/100
13 reviews

"Wifi quality could be improved. Relatively high internet cost."

Breakfast

33/100
7 reviews

"Breakfast can be improved."

Rated 77/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

85/100
561 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Adequate access to public transport. Standard parking prices. Medium distance to train station.

Service

84/100
737 reviews

"Professional, friendly service, especially at the bar." Housekeeping and management are lacking. Room service could have been improved. Booking process is sufficient.

Room

68/100
1030 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Bar and Beverages

58/100
49 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

WiFi

57/100
173 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Amenities

49/100
191 reviews

"Hotel buildings could use some improvement." Facilities and entrance area are okay. Elevator in need of updating. Handicap accessible facilities are all right.

Wellness Area

43/100
15 reviews

"Poorly reviewed fitness area."

Food

43/100
107 reviews

"Food and menu are not highly reviewed. Pricey food but great desserts."

Breakfast

40/100
92 reviews

"Some complaints about quality and price of breakfast."

Rated 83/100 based on reviews from families.

"Stylish hotel. Wonderful sightseeing."

Location

87/100
28 reviews

"Great location with excellent sightseeing."

Service

85/100
31 reviews

"Friendly service and great reception."

Room

71/100
42 reviews

"Clean rooms with wonderful beds and stunning views." Bathrooms are not up to standard, and rooms are lacking in maintenance, but of average size.

Amenities

50/100
11 reviews

"Hotel buildings are substandard but amenities are OK."

Rated 87/100 based on reviews from couples.

"Comfortable beds. Friendly service."

Service

87/100
17 reviews

"Friendly service."

Location

85/100
15 reviews

"Great location."

Vibe

61/100
8 reviews

"Decent vibe."

Value for money

59/100
7 reviews

"Fairly good value for money."

Room

58/100
19 reviews

"Typical rooms with comfy beds, although bathrooms are not highly reviewed."

Comfort

50/100
12 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Amenities

49/100
5 reviews

"Hotel buildings could use some improvement."

Rated 75/100 based on reviews from business travelers.

"Fantastic service. Great location."

Service

83/100
10 reviews

"Fantastic service."

Location

83/100
10 reviews

"Great location."

Value for money

65/100
7 reviews

"Fairly good value for money."

Room

60/100
10 reviews

"Room is all right."

Rated 73/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

85/100
5 reviews

"Great location."

Service

82/100
7 reviews

"Friendly service."

Room

60/100
10 reviews

"Room is all right."

Value for money

54/100
5 reviews

"Fairly good value for money."

Comfort

51/100
7 reviews

"Comfortable."

Rated 81/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Room

58/100
6 reviews

"Room is all right."

Comfort

52/100
5 reviews

"Comfortable."

Rated 68/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

85/100
17 reviews

"Great location."

Service

84/100
29 reviews

"Efficient, friendly service with a nice reception."

Room

69/100
43 reviews

"Average sized rooms with great views and comfortable beds." Guests complain about bathrooms, A/C, and outdated rooms.

Comfort

55/100
29 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Amenities

52/100
8 reviews

"Average hotel building."

WiFi

38/100
12 reviews

"WiFi isn't great although it's reasonably priced."

Breakfast

37/100
5 reviews

"Breakfast can be improved."

Rated 71/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

81/100
15 reviews

"Great location. Adequate access to public transport."

Service

80/100
12 reviews

"Fantastic service."

Room

64/100
16 reviews

"Rooms are tidy and of average size."

Value for money

56/100
10 reviews

"Fairly good value for money. Relatively high internet cost."

Comfort

55/100
8 reviews

"Somewhat comfortable and acceptably sized rooms."

WiFi

36/100
9 reviews

"Poor, over-priced WiFi."

Rated 79/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

84/100
7 reviews

"Fantastic service."

Rated 74/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

81/100
23 reviews

"Friendly service."

Location

79/100
26 reviews

"Great location with good access by car."

Vibe

68/100
15 reviews

"Decent vibe. Relatively modern hotel. Entrance area is ok."

Room

62/100
34 reviews

"Okay-sized rooms with good views."

Amenities

58/100
12 reviews

"Okay buildings and entrance area."

Breakfast

38/100
6 reviews

"Breakfast can be improved."

WiFi

34/100
6 reviews

"Complaints about WiFi."

Review Semantics by TrustYou

Customer Reviews of Bentley Hotel

Value
Rooms
Cleanliness
Service
Excellent
2181
Very Good
1391
Average
717
Poor
284
Terrible
180
true
Recent Reviews:
Safari32752263261
Oakland, California
Trip type:
Friends getaway
Bentley Hotel
Feb 19, 2019
TV in guest room did not work and was never fixed. Our room was not cleaned after our first day, and the heater would not get hot enough until the... more »
FarAway172048
Trip type:
Family
Will not stay again
Feb 18, 2019
Most uncomfortable beds ever slept in. Could not control the temperature in the room. Checked out one day early and was charged for the night anyway. Booked the hotel because... more »
jzarz313
North Miami
Trip type:
Solo travel
Fun and great service
Feb 17, 2019
Stay for a quick one nighter on my way back from the middle east. Truly a great place nice and clean great customer service. Would recommend to everyone. Location is... more »
nolbertoc2019
Brooklyn, New York
Trip type:
Friends getaway
Trip to NYC
Feb 16, 2019
Stay in nyc a couple of times and this is the first on the upper east side. Not a tourist place to stay but that did not boder me. A... more »
RRodrz
New York City, New York
Trip type:
Solo travel
Nice place to stay
Feb 16, 2019
Nice place to stay. Very pleasant staff. Good and tasty apple cider in the lobby. Really amazing view and comfortable bed. Lobby bar small but a quite place to have... more »
1-5 of 4,753 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Property Location
With a stay at Bentley Hotel, you'll be centrally located in New York, a 2-minute drive from Memorial Sloan-Kettering Cancer Center and 6 minutes from United Nations Headquarters. This 4-star hotel is 1 mi (1.6 km) from Central Park and 1.1 mi (1.8 km) from Central Park Zoo.

Rooms
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • 24-hour front desk
  • Accessible bathroom
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-out
  • Fitness facilities
  • Free WiFi
  • Free newspapers in lobby
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Number of floors - 21
  • One meeting room
  • Pets allowed
  • Porter/bellhop
  • Self parking (surcharge)
  • Smoke-free property
  • Total number of rooms - 197
  • Tours/ticket assistance

Airport & Shuttle Information

closest airport is LaGuardia Airport - 30 minutes away JFK is approx. 40 minutes.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full American Breakfast at the rate of $18.00 per person ++ Continental Breakfast at the rate of $10.00 per person ++

Parking Info

Self Parking Car: $25.00 overnight without in & out services Self Parking SUV: $35.00 overnight without in & out services

Internet / WiFI

WIFI: $9.95 per day, plus taxes

Misc Fees / Policies

Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 18 for adults and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (2-device limit, rates may vary)
  • Self parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.89 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • In-room coffee
  • In-room bottled water

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Driving Directions

The closest major airports to Bentley Hotel are:
New York, NY (LGA-LaGuardia) - 7.4 km / 4.6 mi
New York, NY (JFK-John F. Kennedy Intl.) - 19.7 km / 12.2 mi
Newark, NJ (EWR-Liberty Intl.) - 20 km / 12.4 mi

The preferred airport for Bentley Hotel is New York, NY (LGA-LaGuardia).

Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.