Bentley Hotel

500 E 62nd St, New York, NY 10065 US
View Map Reservations: +1-800-760-7718
4.0 Star Downtown Hotel
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Very Good
4.0/5

Based on 5035 guest reviews

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  • The Avg. Group Discount is 4.5%!
  • Gym / Fitness Center Available
  • 197 sleeping rooms in hotel
  • 21 floors in hotel
  • 48 suites in hotel
  • Check in: 3pm
  • Group friendly rating of 8.4/10
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02/26/2020 - 02/27/2020
Searching all hotel inventory networks
11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Bentley Hotel

Below are the verified reviews from guests that we have booked recently:
"Wonderful Staff/ Beautiful Hotel."
Overall Score5.0/ 5
Had a wonderful stay at the Bentley! Staff was very polite and accommodating! Room was beautiful with amazing views of the river and city! Will be back!
(Individual traveler, booked 1 room), from US flag
26-Jan-2020 Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2020 at a $148.20 average nightly rate.
"Very comfortable and accommodating."
Overall Score5.0/ 5
My visit to the Bentley was not for a vacation, but rather a place to stay while my husband had a kidney transplant a few blocks away. The staff was consistently upbeat and accommodating, which made it much less stressful than it could have been. Housekeeping was on point and the breakfast bar and gym were a nice plus as well. I definitely plan on returning, but for a real vacation the next time!
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Mon Jul 29 to Mon Aug 05 2019 at a $202.63 average nightly rate.
"Very good place to saty."
Overall Score4.0/ 5
Good place to stay!
(Individual traveler, booked 1 room), from US flag
01-Jul-2019 Verified Review, stayed from Sun Jun 23 to Sat Jun 29 2019 at a $249.87 average nightly rate.

Summary of Verified Reviews

Rated 77/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
801 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Adequate access to public transport. Train station is a bit far. Standard parking prices.

Service

78/100
1017 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process is sufficient.

Room

65/100
1462 reviews

"Average sized rooms with great views and comfortable beds." Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

Vibe

58/100
260 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive. Relatively friendly Atmosphere. Stylish hotel. Luxurious Hotel. Nice boutique hotel. Good for business people. Good choice for a city trip.

WiFi

53/100
174 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Bar

49/100
67 reviews

"Poor bar with subpar drinks. Good bar service."

Wellness

43/100
28 reviews

"Poorly reviewed fitness area."

Food

36/100
169 reviews

"Poor dining experience with uninteresting menus and bad side dishes." Affordable restaurant with great snacks and desserts.

Amenities

34/100
352 reviews

"Terrace is not particularly attractive." Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Beautiful architecture. Handicap accessible facilities are all right.

Breakfast

27/100
145 reviews

"Some complaints about quality and price of breakfast."

Rated 74/100 based on reviews from families.

"Beautiful architecture. Affordable food."

Location

84/100
103 reviews

"Great location. Good car access, but so-so parking." Great sightseeing, restaurants and shopping nearby. Adequate access to public transport.

Service

79/100
145 reviews

"Reception is decent, with overall friendly and professional service."

Room

57/100
187 reviews

"Rooms and beds are adequate." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. Great views, but low quality air conditioning, televisions, and furnishing. Shower can be a problem.

Vibe

53/100
31 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive.

Bar

48/100
11 reviews

"Bar could improve."

Comfort

43/100
84 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Food

38/100
21 reviews

"Food could be better."

WiFi

36/100
5 reviews

"Complaints about WiFi."

Amenities

33/100
53 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Breakfast

28/100
17 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from couples.

"Good bar service."

Location

95/100
80 reviews

"Good location, close to public transport." Excellent sightseeing, restaurants and bars nearby. Good car access, but so-so parking.

Service

76/100
117 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

69/100
153 reviews

"Rooms are okay size and cleanliness, but old, and the A/C is poor." Excellent beds and great views. Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture. Shower can be a problem.

Comfort

59/100
93 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

53/100
24 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive.

Bar

51/100
7 reviews

"Standard bar."

WiFi

34/100
7 reviews

"Wifi quality could be improved."

Food

33/100
25 reviews

"Food could be better."

Amenities

32/100
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Breakfast

26/100
12 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from business travelers.

"Professional service. Fantastic service."

Location

81/100
25 reviews

"Great location with excellent sightseeing."

Service

80/100
44 reviews

"Efficient, friendly service with a nice reception."

Room

61/100
57 reviews

"Room size and cleanliness are OK, but furnishings and A/C are lacking." Guests complain about bathrooms, minibars, and general room maintenance. Excellent beds and great views.

Vibe

47/100
8 reviews

"Vibe is not too good."

WiFi

41/100
5 reviews

"Complaints about WiFi."

Amenities

33/100
24 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

24/100
5 reviews

"Breakfast can be improved."

Rated 77/100 based on reviews from solo travelers.

"Good restaurants & bars in the area."

Location

83/100
42 reviews

"Great location."

Service

82/100
28 reviews

"Friendly service."

Room

65/100
62 reviews

"Big rooms with great beds and views, acceptably clean." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Comfort

54/100
37 reviews

"Decently comfortable, spacious rooms with great beds." Deficient A/C and too noisy rooms.

Vibe

46/100
16 reviews

"Vibe is not too good. Hotel could use some updating."

Food

36/100
14 reviews

"Food could be better."

Amenities

32/100
29 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Breakfast

25/100
7 reviews

"Breakfast can be improved."

Rated 74/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

83/100
8 reviews

"Great location."

Service

78/100
9 reviews

"Friendly service."

Value

64/100
5 reviews

"Fairly good value for money."

Cleanliness

62/100
7 reviews

"Room cleanliness is acceptable."

Room

58/100
16 reviews

"Rooms amply-sized and moderately tidy with excellent views."

Comfort

55/100
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 68/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

83/100
26 reviews

"Great location. Adequate access to public transport."

Service

76/100
32 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

64/100
6 reviews

"Quite clean."

Room

62/100
49 reviews

"Rooms with great views and excellent beds." Badly reviewed bathrooms and A/C.

Value

57/100
18 reviews

"Fairly good value for money. Internet is affordable."

Comfort

54/100
36 reviews

"Relatively comfortable, with good beds." Deficient A/C and too noisy rooms.

Vibe

50/100
9 reviews

"Decent vibe."

WiFi

35/100
9 reviews

"WiFi isn't great although it's reasonably priced."

Amenities

33/100
11 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

31/100
13 reviews

"Food could be better."

Breakfast

25/100
12 reviews

"Breakfast can be improved."

Rated 69/100 based on reviews from couples.

"Great view. Comfortable beds."

Location

87/100
8 reviews

"Great location."

Service

77/100
11 reviews

"Friendly service."

Room

64/100
19 reviews

"Rooms are an okay size but the bathrooms are poorly reviewed." Excellent beds and great views.

Comfort

61/100
15 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

Amenities

35/100
5 reviews

"Hotel buildings could use some improvement."

Food

31/100
8 reviews

"Food could be better."

Rated 73/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

88/100
663 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport. Standard parking prices. Train station is a bit far.

Service

79/100
875 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process is sufficient.

Room

64/100
1231 reviews

"Average sized rooms with great views and comfortable beds." Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

WiFi

50/100
137 reviews

"Wifi quality could be improved. Internet is affordable."

Bar

47/100
61 reviews

"Poor bar with subpar drinks. Good bar service."

Wellness

45/100
26 reviews

"Poorly reviewed fitness area."

Food

37/100
140 reviews

"Food and menu are not highly reviewed." Affordable restaurant with great snacks and desserts.

Amenities

33/100
304 reviews

"Terrace is not particularly attractive." Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Beautiful architecture. Handicap accessible facilities are all right.

Breakfast

31/100
101 reviews

"Some complaints about quality and price of breakfast."

Rated 73/100 based on reviews from families.

"Beautiful architecture. Good snacks."

Location

88/100
87 reviews

"Great location with excellent sightseeing." Good car access, but so-so parking. Adequate access to public transport.

Service

79/100
126 reviews

"Reception is decent, with overall friendly and professional service."

Room

58/100
164 reviews

"Views are good, menus are average, and rooms are acceptably clean." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms. People dislike the TVs, A/C, and furniture. Shower can be a problem.

Vibe

53/100
28 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive.

Comfort

47/100
68 reviews

"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."

Bar

46/100
10 reviews

"Bar could improve."

Food

37/100
19 reviews

"Food could be better."

Amenities

34/100
50 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Breakfast

29/100
14 reviews

"Breakfast can be improved."

Rated 77/100 based on reviews from couples.

"Wonderful sightseeing."

Location

93/100
58 reviews

"Great location with excellent sightseeing." Good car access, but so-so parking. Close to public transport.

Service

74/100
91 reviews

"Reception is decent, with overall friendly and professional service."

Room

66/100
104 reviews

"Beds and views are impressive, but cleanliness just so-so." Outdated rooms with poorly rated TV's and bathrooms. Deficient A/C in poorly-maintained rooms. Shower can be a problem.

Vibe

52/100
15 reviews

"Decent vibe. Hotel could use some updating." Entrance area is not particularly attractive.

Bar

51/100
6 reviews

"Standard bar."

Comfort

51/100
63 reviews

"Relatively comfortable, with good beds." Deficient A/C and too noisy rooms.

Food

37/100
17 reviews

"Food could be better."

WiFi

32/100
5 reviews

"Complaints about WiFi."

Amenities

31/100
32 reviews

"Poorly reviewed buildings and an uninspiring entrance area." Elevator in need of updating.

Breakfast

27/100
7 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from business travelers.

"Location is great. Great service."

Location

83/100
22 reviews

"Great location."

Service

80/100
39 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

64/100
10 reviews

"Room cleanliness is acceptable."

Room

58/100
50 reviews

"Large enough and decently clean rooms with complaints about maintenance and bathrooms." Excellent beds and great views. Substandard A/C and furniture.

Vibe

48/100
7 reviews

"Vibe is not too good."

Amenities

32/100
19 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 74/100 based on reviews from solo travelers.

"Good restaurants & bars in the area."

Location

85/100
36 reviews

"Great location."

Service

82/100
22 reviews

"Friendly service."

Room

63/100
52 reviews

"Large enough and decently clean rooms with complaints about maintenance and bathrooms." Excellent beds and great views. Substandard A/C and furniture.

Comfort

54/100
30 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

46/100
14 reviews

"Vibe is not too good. Hotel could use some updating."

Food

34/100
10 reviews

"Food could be better."

Amenities

32/100
27 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Rated 68/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
8 reviews

"Great location."

Service

76/100
5 reviews

"Fantastic service."

Room

52/100
12 reviews

"Decent rooms with great views. Badly reviewed bathrooms and A/C."

Comfort

46/100
7 reviews

"Some problems with A/C and room comfort."

Amenities

34/100
5 reviews

"Hotel buildings could use some improvement."

Rated 83/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

81/100
6 reviews

"Fantastic service."

Location

79/100
11 reviews

"Great location."

Value

67/100
5 reviews

"Fairly good value for money."

Room

59/100
14 reviews

"Rooms are alright, but bathrooms are not great."

Comfort

53/100
8 reviews

"Comfortable."

Breakfast

27/100
5 reviews

"Breakfast can be improved."

Rated 75/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

83/100
18 reviews

"Great location. Adequate access to public transport."

Service

79/100
22 reviews

"Friendly service, and reception was okay."

Room

71/100
40 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Badly reviewed bathrooms and A/C.

Comfort

57/100
22 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

53/100
6 reviews

"Decent vibe."

WiFi

39/100
5 reviews

"Complaints about WiFi."

Amenities

36/100
8 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

29/100
5 reviews

"Breakfast can be improved."

Rated 79/100 based on reviews from couples.

"Great room. Great view."

Service

79/100
5 reviews

"Fantastic service."

Room

61/100
11 reviews

"Decent rooms with great views."

Rated 71/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

80/100
21 reviews

"Great location. Adequate access to public transport."

Service

77/100
23 reviews

"Friendly service, but housekeeping was less impressive."

Cleanliness

75/100
12 reviews

"Clean rooms."

Room

67/100
32 reviews

"Great beds in clean and decently sized rooms."

Comfort

56/100
20 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

WiFi

39/100
7 reviews

"WiFi isn't great although it's reasonably priced."

Rated 76/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

78/100
5 reviews

"Fantastic service."

Location

74/100
8 reviews

"Great location."

Rated 77/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

78/100
27 reviews

"Great location."

Service

74/100
27 reviews

"Friendly service, and reception was okay."

Value

66/100
17 reviews

"Fairly good value for money."

Room

62/100
40 reviews

"Average sized rooms with great views and comfortable beds." Poor maintenance in rooms and bathrooms.

Comfort

57/100
19 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

Vibe

55/100
15 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok."

Amenities

38/100
12 reviews

"Uninspiring buildings and a so-so entrance area."

Food

37/100
5 reviews

"Food could be better."

Breakfast

26/100
10 reviews

"Breakfast can be improved."

Rated 75/100 based on reviews from families.

"Fantastic service. Great location."

Service

81/100
5 reviews

"Fantastic service."

Room

59/100
5 reviews

"Room is all right."

Review Semantics by TrustYou

Customer Reviews of Bentley Hotel

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
2380
Very Good
1475
Average
762
Poor
308
Terrible
215
true
Recent Reviews:
Staff1916
Utica, New York
Pleasant Stay
Feb 25, 2020
Very nice hotel. Price was excellent. Room was a NYC size. Clean, modern with comfy bed. Had issue with thermostat but was immediately fixed. Good to know that issues, if... more »
leftwing
New England
Lovely stay at the Bentley
Feb 24, 2020
We enjoyed our stay a lot. We were able to get a very good rate, as the website had a flash sale. The front desk staff were friendly and helpful.... more »
Esam E
Minneapolis, Minnesota
Trip type:
Business
What a wonderful hotel experience!
Feb 23, 2020
Clean and spacious rooms. Great view of sunsets on the river. Close to so many great restaurants and the medical centers, yet a very quiet location. They provided apples, hot... more »
Gary P
New Hartford, New York
Staff very accommodating
Feb 22, 2020
Thank you Brandon and Caroy at the front desk! You made our special request a reality! Our friend was having surgery at a hospital close by and his wife was... more »
Laurie T
Good Overall
Feb 21, 2020
Was in the city to visit a relative at nearby Sloan Kettering. This hotel is very convenient to “Hospital Row”, if that is the reason you are there. For the... more »
1-5 of 5,140 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

The Bentley Hotel provides an unmatched New York City hotel experience with sleeping rooms providing panoramic views of the East River and Manhattan skyline. Yet still settled in Midtown activity, you can enjoy a quieter stay while only having a short walk to Central Park, Bloomingdale’s and the historic 5th Avenue shopping district. Or relax in and enjoy, lobby bar, restaurant or room service and yet still in walking distance to numerous restaurant and bar. Our meeting and event space provide natural lighting and unbeatable view of the historical Queen Borough Bridge. Located walking distance to Memorial Salone Kettering, Rockefeller University and Cornell Hospital. The Bentley Hotel is the perfect location for all group type, meeting and special event.

Amenities / Features

  • Air conditioning
  • Cable TV service
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Designer toiletries
  • Desk
  • Flat-panel TV
  • Free newspaper
  • Free toiletries
  • Free WiFi
  • Hair dryer
  • Heating
  • In-room safe
  • Iron/ironing board
  • Minibar
  • Number of bathrooms - 1
  • Pay movies
  • Phone
  • Premium bedding
  • Private bathroom
  • Refrigerator (on request)
  • Room service (limited hours)
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper

Airport & Shuttle Information

closest airport is LaGuardia Airport - Approx. 30 minutes away JFK Airport - Approx. 40 minutes away

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full American Breakfast at the rate of $18.00 per person ++ Continental Breakfast at the rate of $10.00 per person ++

Parking Info

Self Parking Car: $25.00 overnight without in & out services Self Parking SUV: $35.00 overnight without in & out services

Internet / WiFI

WIFI: $9.95 per day, plus taxes

Group vs. Individual Rates at Bentley Hotel

Rate fluctuations of Bentley Hotel

The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 18.2% in the month of July 2019 and the highest average individual rate is $387 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Bentley Hotel in a month when rates are lower.

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