Bentley Hotel

500 E 62nd St, New York, NY 10065 US
View Map Near Memorial Sloan-Kettering Cancer Center Reservations: +1-800-760-7718
4.0 Star Downtown Hotel
Select Your Room:
11/11/2019 - 11/12/2019
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11 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Bentley Hotel

Below are the verified reviews from guests that we have booked recently:
"Very comfortable and accommodating."
Overall Score5.0/ 5
My visit to the Bentley was not for a vacation, but rather a place to stay while my husband had a kidney transplant a few blocks away. The staff was consistently upbeat and accommodating, which made it much less stressful than it could have been. Housekeeping was on point and the breakfast bar and gym were a nice plus as well. I definitely plan on returning, but for a real vacation the next time!
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Mon Jul 29 to Mon Aug 05 2019 at a $202.63 average nightly rate.
"Very good place to saty."
Overall Score4.0/ 5
Good place to stay!
(Individual traveler, booked 1 room), from US flag
01-Jul-2019 Verified Review, stayed from Sun Jun 23 to Sat Jun 29 2019 at a $249.87 average nightly rate.

Summary of Verified Reviews

Rated 78/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
766 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Excellent parking and car access. Adequate access to public transport. Train station is a bit far. Standard parking prices.

Service

78/100
967 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process should be better organized.

Room

66/100
1381 reviews

"Decent, clean rooms with great beds and awesome views." Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

WiFi

52/100
194 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Comfort

51/100
724 reviews

"Relatively comfortable, with good beds." Small bathrooms, noisy rooms, and deficient A/C.

Bar

48/100
64 reviews

"Poor bar with subpar drinks. Good bar service."

Amenities

38/100
292 reviews

"Terrace is not particularly attractive." Facilities in need of refurbishment. Elevator in need of updating. Decent hotel grounds and entrance area. Beautiful architecture. Handicap accessible facilities are all right.

Wellness

37/100
28 reviews

"Poorly reviewed fitness area."

Food

37/100
149 reviews

"Food is affordable, but isn't well reviewed." Adequate menu with an alright dining experience. Okay dessert, fruits, and snacks.

Breakfast

32/100
145 reviews

"Some complaints about quality and price of breakfast."

Rated 77/100 based on reviews from families.

"Beautiful architecture. Stylish hotel."

Location

85/100
76 reviews

"Great location. Excellent parking and car access." Good shopping and sightseeing. Adequate access to public transport.

Service

84/100
90 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

79/100
44 reviews

"Clean hotel facilities. Clean rooms."

Room

64/100
125 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

Comfort

47/100
58 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with great beds.

Bar

46/100
9 reviews

"Bar could improve."

Amenities

39/100
32 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

37/100
12 reviews

"Food could be better."

WiFi

35/100
6 reviews

"Complaints about WiFi."

Breakfast

32/100
11 reviews

"Breakfast can be improved."

Rated 83/100 based on reviews from couples.

"Good bar service."

Location

92/100
56 reviews

"Great location, near nice bars and restaurants." Good car accessibility, and close to public transport.

Service

77/100
77 reviews

"Reception is decent, with overall friendly and professional service."

Room

73/100
95 reviews

"Great rooms, with comfortable beds and lovely views." Older, poorly maintained rooms, suboptimal bathrooms and A/C. Fine room size and cleanliness. Shower can be a problem.

Comfort

52/100
63 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

49/100
16 reviews

"Vibe is not too good. Hotel could use some updating."

Bar

48/100
6 reviews

"Bar could improve."

Food

36/100
15 reviews

"Food could be better."

Amenities

32/100
26 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

31/100
10 reviews

"Breakfast can be improved."

WiFi

29/100
6 reviews

"Wifi quality could be improved."

Rated 77/100 based on reviews from solo travelers.

"Location is great. Good service."

Location

80/100
21 reviews

"Great location."

Service

76/100
19 reviews

"Friendly service."

Cleanliness

71/100
12 reviews

"Clean rooms."

Room

63/100
36 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Comfort

54/100
20 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

47/100
10 reviews

"Vibe is not too good. Hotel could use some updating."

Food

41/100
10 reviews

"Food could be better."

Amenities

35/100
17 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

29/100
5 reviews

"Breakfast can be improved."

Rated 73/100 based on reviews from business travelers.

"Professional service. Fantastic service."

Location

82/100
15 reviews

"Great location."

Service

73/100
28 reviews

"Service is professional and friendly."

Room

58/100
42 reviews

"Decent, clean rooms with great beds and awesome views." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

49/100
15 reviews

"Excellent beds, but all-round comfort is lacking, with noise issues and insufficient A/C."

Vibe

47/100
6 reviews

"Vibe is not too good."

Amenities

35/100
14 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Rated 72/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

83/100
8 reviews

"Great location."

Service

78/100
8 reviews

"Friendly service."

Cleanliness

64/100
7 reviews

"Room cleanliness is acceptable."

Room

60/100
15 reviews

"Rooms are somewhat clean but have fantastic views."

Comfort

51/100
7 reviews

"Comfortable."

Rated 68/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

80/100
19 reviews

"Great location."

Service

73/100
27 reviews

"Friendly service and great reception."

Value

57/100
18 reviews

"Fairly good value for money. Internet is affordable."

Room

54/100
39 reviews

"Rooms are an okay size but the bathrooms are poorly reviewed." Excellent beds and great views.

Comfort

46/100
26 reviews

"Noisy room lacking in comfort. Average-sized rooms with great beds."

Vibe

45/100
7 reviews

"Vibe is not too good."

Food

33/100
9 reviews

"Food could be better."

WiFi

33/100
10 reviews

"Wifi quality could be improved. Internet is affordable."

Amenities

31/100
10 reviews

"Hotel buildings could use some improvement."

Breakfast

29/100
12 reviews

"Breakfast can be improved."

Rated 73/100 based on reviews from couples.

"Fantastic service. Great location."

Service

73/100
6 reviews

"Fantastic service."

Room

58/100
7 reviews

"Room is all right."

Comfort

52/100
7 reviews

"Comfortable."

Rated 75/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

87/100
642 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Excellent parking and car access. Close to public transport. Train station is a bit far. Standard parking prices.

Service

78/100
832 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process should be better organized.

Room

66/100
1181 reviews

"Decent, clean rooms with great beds and awesome views." Poorly-maintained rooms with subpar furniture and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

WiFi

51/100
153 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Comfort

50/100
608 reviews

"Relatively comfortable, with good beds." Small bathrooms, noisy rooms, and deficient A/C.

Bar

49/100
60 reviews

"Poor bar with subpar drinks. Good bar service."

Amenities

38/100
244 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Decent hotel grounds and entrance area. Beautiful architecture. Handicap accessible facilities are all right.

Wellness

37/100
24 reviews

"Poorly reviewed fitness area."

Breakfast

37/100
103 reviews

"Some complaints about quality and price of breakfast."

Food

36/100
123 reviews

"Dining experience could be nicer. Decent menu, and affordable food." Okay dessert, fruits, and snacks.

Rated 76/100 based on reviews from families.

"Beautiful architecture. Stylish hotel."

Location

89/100
68 reviews

"Great location. Excellent parking and car access." Good shopping and sightseeing. Adequate access to public transport.

Service

81/100
80 reviews

"Reception is decent, with overall friendly and professional service."

Cleanliness

79/100
42 reviews

"Clean hotel facilities. Clean rooms."

Room

64/100
116 reviews

"Clean, decently-sized rooms with average beds and lovely views." Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

Bar

46/100
9 reviews

"Bar could improve."

Comfort

46/100
50 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

Amenities

40/100
30 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Food

37/100
12 reviews

"Food could be better."

WiFi

36/100
5 reviews

"Complaints about WiFi."

Breakfast

33/100
10 reviews

"Breakfast can be improved."

Rated 81/100 based on reviews from couples.

"Terrific location. Good service."

Location

92/100
43 reviews

"Good location, close to public transport. Good accessibility by car."

Service

77/100
59 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

73/100
66 reviews

"Clean rooms with wonderful beds and stunning views." Older, poorly maintained rooms, suboptimal bathrooms and A/C. Shower can be a problem.

Vibe

53/100
10 reviews

"Decent vibe. Hotel could use some updating."

Bar

48/100
5 reviews

"Bar could improve."

Comfort

48/100
44 reviews

"Excellent beds, but all-round comfort is lacking, with noise issues and insufficient A/C."

Food

40/100
11 reviews

"Food could be better."

Amenities

33/100
15 reviews

"Hotel buildings could use some improvement." Elevator in need of updating.

Breakfast

31/100
6 reviews

"Breakfast can be improved."

Rated 72/100 based on reviews from solo travelers.

"Clean hotel facilities."

Location

84/100
17 reviews

"Great location."

Service

77/100
14 reviews

"Friendly service."

Cleanliness

69/100
9 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

58/100
28 reviews

"Decent, clean rooms with great beds and awesome views." Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.

Comfort

51/100
15 reviews

"Fairly comfortable, but problems with A/C. Comfortable beds."

Vibe

49/100
7 reviews

"Vibe is not too good. Hotel could use some updating."

Food

38/100
6 reviews

"Food could be better."

Amenities

34/100
14 reviews

"Hotel buildings could use some improvement."

Rated 71/100 based on reviews from business travelers.

"Professional service."

Location

83/100
14 reviews

"Great location."

Service

75/100
24 reviews

"Service is professional and friendly."

Room

57/100
36 reviews

"Average sized rooms with great views and comfortable beds." Rooms needing maintenance, with bad bathrooms and A/C.

Vibe

50/100
5 reviews

"Decent vibe."

Comfort

47/100
13 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with great beds.

Amenities

36/100
11 reviews

"Hotel buildings could use some improvement."

Rated 84/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

80/100
7 reviews

"Fantastic service."

Location

78/100
10 reviews

"Great location."

Value

66/100
7 reviews

"Fairly good value for money."

Room

62/100
12 reviews

"Rooms are alright, but bathrooms are not great."

Comfort

53/100
7 reviews

"Comfortable."

Breakfast

32/100
5 reviews

"Breakfast can be improved."

Rated 75/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

87/100
18 reviews

"Good location, close to public transport."

Service

79/100
24 reviews

"Friendly service, and reception was okay."

Room

71/100
37 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Guests complain about bathrooms, A/C, and outdated rooms.

Comfort

55/100
22 reviews

"Room size and comfort are OK, but beds are great." Deficient A/C and too noisy rooms.

Vibe

54/100
8 reviews

"Decent vibe. Hotel could use some updating."

Amenities

39/100
7 reviews

"Hotel buildings could use some improvement."

WiFi

34/100
5 reviews

"Complaints about WiFi."

Breakfast

31/100
5 reviews

"Breakfast can be improved."

Rated 71/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

81/100
17 reviews

"Great location. Adequate access to public transport."

Service

79/100
18 reviews

"Service is welcoming, but housekeeping is not great."

Room

72/100
27 reviews

"Great beds in clean and decently sized rooms."

Comfort

60/100
18 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

WiFi

37/100
7 reviews

"WiFi isn't great although it's reasonably priced."

Rated 78/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

79/100
29 reviews

"Friendly service, and reception was okay."

Location

77/100
28 reviews

"Great location with good access by car."

Room

68/100
37 reviews

"Rooms moderately-sized with excellent views but poor bathrooms."

Amenities

42/100
13 reviews

"Uninspiring buildings and a so-so entrance area."

Breakfast

32/100
8 reviews

"Breakfast can be improved."

WiFi

32/100
5 reviews

"Complaints about WiFi."

Review Semantics by TrustYou

Customer Reviews of Bentley Hotel

Value
Rooms
Cleanliness
Service
Excellent
2332
Very Good
1457
Average
748
Poor
301
Terrible
205
true
Recent Reviews:
dotwstanton
Las Vegas, Nevada
Trip type:
Couples
Nice hotel on NYC Upper east side
Nov 10, 2019
Very accomodating and friendly front desk. Fresh coffee and paper in lobby. Keurig in each room. Booked hotel website was the best price. Hotel was one block (1st street) to... more »
Stuart S
Boston, Massachusetts
Very nice stay
Nov 6, 2019
It's always better when you get upgraded and my room was both spacious and very clean. The staff was very friendly and the night time noise was quiet by NY... more »
capwalks
Newport, Rhode Island
Trip type:
Family
Excellent hotel for visit to NYC.
Nov 5, 2019
We stayed at the Bentley Hotel in order to run in the NYC Marathon. The hotel staff were engaging, friendly and very supportive. There are lots of wonderful restaurants in... more »
DigoBarbosa
Botafogo, RJ
One of the best cost-benefits of New York
Nov 5, 2019
Bentley was a very nice surprise, because i was looking for a nice hotel with fair prices but with some comfort to spend my marriage anniversary in NY. My wife... more »
Chris C
Succasunna, New Jersey
Trip type:
Couples
Bentley Hotel Convenient
Nov 4, 2019
This hotel has an excellent location is good choice for the area. Very bright, excellent view of the East River and surrounding area. Convenient to the bus and other transportation.... more »
1-5 of 5,043 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Property Location
A stay at Bentley Hotel places you in the heart of New York, within a 15-minute walk of Memorial Sloan-Kettering Cancer Center and Roosevelt Island. This 4-star hotel is 1.1 mi (1.7 km) from 5th Avenue and 1.1 mi (1.7 km) from Central Park.

Rooms
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible bathroom
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator
  • Express check-out
  • Free WiFi
  • Free newspapers in lobby
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
  • Number of floors - 21
  • One meeting room
  • Porter/bellhop
  • Self parking (surcharge)
  • Smoke-free property
  • Total number of rooms - 197
  • Tours/ticket assistance

Airport & Shuttle Information

closest airport is LaGuardia Airport - 30 minutes away JFK is approx. 40 minutes.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full American Breakfast at the rate of $18.00 per person ++ Continental Breakfast at the rate of $10.00 per person ++

Parking Info

Self Parking Car: $25.00 overnight without in & out services Self Parking SUV: $35.00 overnight without in & out services

Internet / WiFI

WIFI: $9.95 per day, plus taxes

Misc Fees / Policies

Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 18 for adults and USD 12 for children (approximately)
  • Self parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Group vs. Individual Rates at Bentley Hotel

Rate fluctuations of Bentley Hotel

The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 18.2% in the month of July 2019 and the highest average individual rate is $387 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Bentley Hotel in a month when rates are lower.

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