Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.
Below are the verified reviews from guests that we have booked recently:
"Wonderful Staff/ Beautiful Hotel."
Overall Score5.0/5
Had a wonderful stay at the Bentley! Staff was very polite and accommodating! Room was beautiful with amazing views of the river and city! Will be back!
Katie P. (Individual traveler, booked 1 room), from
26-Jan-2020
Verified Review, stayed from Sat Jan 25 to Sun Jan 26 2020 at a $148.20 average nightly rate.
"Very comfortable and accommodating."
Overall Score5.0/5
My visit to the Bentley was not for a vacation, but rather a place to stay while my husband had a kidney transplant a few blocks away. The staff was consistently upbeat and accommodating, which made it much less stressful than it could have been. Housekeeping was on point and the breakfast bar and gym were a nice plus as well. I definitely plan on returning, but for a real vacation the next time!
Michael R. (Individual traveler, booked 1 room), from
05-Aug-2019
Verified Review, stayed from Mon Jul 29 to Mon Aug 05 2019 at a $202.63 average nightly rate.
"Very good place to saty."
Overall Score4.0/5
Good place to stay!
Jing W. (Individual traveler, booked 1 room), from
01-Jul-2019
Verified Review, stayed from Sun Jun 23 to Sat Jun 29 2019 at a $249.87 average nightly rate.
Summary of Verified Reviews
77
Good
Summary of 4,332 verified reviews
The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
84/100
801 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Good car access, but so-so parking.Adequate access to public transport. Train station is a bit far.Standard parking prices.
Service
78/100
1017 reviews
"Friendly bar staff, but poorly rated management."Professional service and acceptable reception, but less impressive housekeeping.Room service could have been improved. Booking process is sufficient.
Room
65/100
1462 reviews
"Average sized rooms with great views and comfortable beds."Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings.Small rooms and poorly cleaned bathrooms.Outdated rooms with poor kitchenettes, minibars and A/C.Shower can be a problem.
Vibe
58/100
260 reviews
"Decent vibe. Hotel could use some updating."Entrance area is not particularly attractive.Relatively friendly Atmosphere. Stylish hotel. Luxurious Hotel.Nice boutique hotel. Good for business people.Good choice for a city trip.
WiFi
53/100
174 reviews
"WiFi is decent and okay-priced. Wifi quality could be improved."
Bar
49/100
67 reviews
"Poor bar with subpar drinks. Good bar service."
Wellness
43/100
28 reviews
"Poorly reviewed fitness area."
Food
36/100
169 reviews
"Poor dining experience with uninteresting menus and bad side dishes."Affordable restaurant with great snacks and desserts.
Amenities
34/100
352 reviews
"Terrace is not particularly attractive."Subpar entrance area and older facilities, but wonderful grounds.Elevator in need of updating. Beautiful architecture.Handicap accessible facilities are all right.
Breakfast
27/100
145 reviews
"Some complaints about quality and price of breakfast."
Rated 74/100 based on reviews from families.
"Beautiful architecture. Affordable food."
Location
84/100
103 reviews
"Great location. Good car access, but so-so parking."Great sightseeing, restaurants and shopping nearby.Adequate access to public transport.
Service
79/100
145 reviews
"Reception is decent, with overall friendly and professional service."
Room
57/100
187 reviews
"Rooms and beds are adequate."Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.Great views, but low quality air conditioning, televisions, and furnishing.Shower can be a problem.
Vibe
53/100
31 reviews
"Decent vibe. Hotel could use some updating."Entrance area is not particularly attractive.
Bar
48/100
11 reviews
"Bar could improve."
Comfort
43/100
84 reviews
"Uncomfortable, with guests complaining about noise and the A/C."Average-sized rooms with alright beds.
Food
38/100
21 reviews
"Food could be better."
WiFi
36/100
5 reviews
"Complaints about WiFi."
Amenities
33/100
53 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Breakfast
28/100
17 reviews
"Breakfast can be improved."
Rated 79/100 based on reviews from couples.
"Good bar service."
Location
95/100
80 reviews
"Good location, close to public transport."Excellent sightseeing, restaurants and bars nearby.Good car access, but so-so parking.
Service
76/100
117 reviews
"Friendly, professional service, and decent reception, but less well rated housekeeping."
Room
69/100
153 reviews
"Rooms are okay size and cleanliness, but old, and the A/C is poor."Excellent beds and great views.Poorly-maintained rooms with unsatisfactory bathrooms, TV's and furniture.Shower can be a problem.
Comfort
59/100
93 reviews
"Room size and comfort are OK, but beds are great."Deficient A/C and too noisy rooms.
Vibe
53/100
24 reviews
"Decent vibe. Hotel could use some updating."Entrance area is not particularly attractive.
Bar
51/100
7 reviews
"Standard bar."
WiFi
34/100
7 reviews
"Wifi quality could be improved."
Food
33/100
25 reviews
"Food could be better."
Amenities
32/100
44 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Breakfast
26/100
12 reviews
"Breakfast can be improved."
Rated 72/100 based on reviews from business travelers.
"Professional service. Fantastic service."
Location
81/100
25 reviews
"Great location with excellent sightseeing."
Service
80/100
44 reviews
"Efficient, friendly service with a nice reception."
Room
61/100
57 reviews
"Room size and cleanliness are OK, but furnishings and A/C are lacking."Guests complain about bathrooms, minibars, and general room maintenance.Excellent beds and great views.
Vibe
47/100
8 reviews
"Vibe is not too good."
WiFi
41/100
5 reviews
"Complaints about WiFi."
Amenities
33/100
24 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Breakfast
24/100
5 reviews
"Breakfast can be improved."
Rated 77/100 based on reviews from solo travelers.
"Good restaurants & bars in the area."
Location
83/100
42 reviews
"Great location."
Service
82/100
28 reviews
"Friendly service."
Room
65/100
62 reviews
"Big rooms with great beds and views, acceptably clean."Poorly-maintained rooms with substandard bathrooms, A/C, and furnishing.
Comfort
54/100
37 reviews
"Decently comfortable, spacious rooms with great beds."Deficient A/C and too noisy rooms.
Vibe
46/100
16 reviews
"Vibe is not too good. Hotel could use some updating."
Food
36/100
14 reviews
"Food could be better."
Amenities
32/100
29 reviews
"Facilities in need of refurbishment. Elevator in need of updating."
Breakfast
25/100
7 reviews
"Breakfast can be improved."
Rated 74/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
83/100
8 reviews
"Great location."
Service
78/100
9 reviews
"Friendly service."
Value
64/100
5 reviews
"Fairly good value for money."
Cleanliness
62/100
7 reviews
"Room cleanliness is acceptable."
Room
58/100
16 reviews
"Rooms amply-sized and moderately tidy with excellent views."
Comfort
55/100
8 reviews
"Somewhat comfortable and acceptably sized rooms."
Rated 68/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
83/100
26 reviews
"Great location. Adequate access to public transport."
Service
76/100
32 reviews
"Reception is decent, with overall friendly and professional service."
Cleanliness
64/100
6 reviews
"Quite clean."
Room
62/100
49 reviews
"Rooms with great views and excellent beds."Badly reviewed bathrooms and A/C.
Value
57/100
18 reviews
"Fairly good value for money. Internet is affordable."
Comfort
54/100
36 reviews
"Relatively comfortable, with good beds."Deficient A/C and too noisy rooms.
Vibe
50/100
9 reviews
"Decent vibe."
WiFi
35/100
9 reviews
"WiFi isn't great although it's reasonably priced."
Amenities
33/100
11 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Food
31/100
13 reviews
"Food could be better."
Breakfast
25/100
12 reviews
"Breakfast can be improved."
Rated 69/100 based on reviews from couples.
"Great view. Comfortable beds."
Location
87/100
8 reviews
"Great location."
Service
77/100
11 reviews
"Friendly service."
Room
64/100
19 reviews
"Rooms are an okay size but the bathrooms are poorly reviewed."Excellent beds and great views.
Comfort
61/100
15 reviews
"Comfortable, reasonably large rooms with excellent beds, but noisy."
Amenities
35/100
5 reviews
"Hotel buildings could use some improvement."
Food
31/100
8 reviews
"Food could be better."
Rated 73/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
88/100
663 reviews
"Great location."Central location with great sightseeing, dining out and shopping.Good car access, but so-so parking. Close to public transport.Standard parking prices. Train station is a bit far.
Service
79/100
875 reviews
"Friendly bar staff, but poorly rated management."Professional service and acceptable reception, but less impressive housekeeping.Room service could have been improved. Booking process is sufficient.
Room
64/100
1231 reviews
"Average sized rooms with great views and comfortable beds."Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings.Small rooms and poorly cleaned bathrooms.Outdated rooms with poor kitchenettes, minibars and A/C.Shower can be a problem.
WiFi
50/100
137 reviews
"Wifi quality could be improved. Internet is affordable."
Bar
47/100
61 reviews
"Poor bar with subpar drinks. Good bar service."
Wellness
45/100
26 reviews
"Poorly reviewed fitness area."
Food
37/100
140 reviews
"Food and menu are not highly reviewed."Affordable restaurant with great snacks and desserts.
Amenities
33/100
304 reviews
"Terrace is not particularly attractive."Subpar entrance area and older facilities, but wonderful grounds.Elevator in need of updating. Beautiful architecture.Handicap accessible facilities are all right.
Breakfast
31/100
101 reviews
"Some complaints about quality and price of breakfast."
Rated 73/100 based on reviews from families.
"Beautiful architecture. Good snacks."
Location
88/100
87 reviews
"Great location with excellent sightseeing."Good car access, but so-so parking.Adequate access to public transport.
Service
79/100
126 reviews
"Reception is decent, with overall friendly and professional service."
Room
58/100
164 reviews
"Views are good, menus are average, and rooms are acceptably clean."Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.People dislike the TVs, A/C, and furniture. Shower can be a problem.
Vibe
53/100
28 reviews
"Decent vibe. Hotel could use some updating."Entrance area is not particularly attractive.
Comfort
47/100
68 reviews
"Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned."
Bar
46/100
10 reviews
"Bar could improve."
Food
37/100
19 reviews
"Food could be better."
Amenities
34/100
50 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Breakfast
29/100
14 reviews
"Breakfast can be improved."
Rated 77/100 based on reviews from couples.
"Wonderful sightseeing."
Location
93/100
58 reviews
"Great location with excellent sightseeing."Good car access, but so-so parking. Close to public transport.
Service
74/100
91 reviews
"Reception is decent, with overall friendly and professional service."
Room
66/100
104 reviews
"Beds and views are impressive, but cleanliness just so-so."Outdated rooms with poorly rated TV's and bathrooms.Deficient A/C in poorly-maintained rooms. Shower can be a problem.
Vibe
52/100
15 reviews
"Decent vibe. Hotel could use some updating."Entrance area is not particularly attractive.
Bar
51/100
6 reviews
"Standard bar."
Comfort
51/100
63 reviews
"Relatively comfortable, with good beds."Deficient A/C and too noisy rooms.
Food
37/100
17 reviews
"Food could be better."
WiFi
32/100
5 reviews
"Complaints about WiFi."
Amenities
31/100
32 reviews
"Poorly reviewed buildings and an uninspiring entrance area."Elevator in need of updating.
Breakfast
27/100
7 reviews
"Breakfast can be improved."
Rated 72/100 based on reviews from business travelers.
"Location is great. Great service."
Location
83/100
22 reviews
"Great location."
Service
80/100
39 reviews
"Efficient, friendly service with a nice reception."
Cleanliness
64/100
10 reviews
"Room cleanliness is acceptable."
Room
58/100
50 reviews
"Large enough and decently clean rooms with complaints about maintenance and bathrooms."Excellent beds and great views. Substandard A/C and furniture.
Vibe
48/100
7 reviews
"Vibe is not too good."
Amenities
32/100
19 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Rated 74/100 based on reviews from solo travelers.
"Good restaurants & bars in the area."
Location
85/100
36 reviews
"Great location."
Service
82/100
22 reviews
"Friendly service."
Room
63/100
52 reviews
"Large enough and decently clean rooms with complaints about maintenance and bathrooms."Excellent beds and great views. Substandard A/C and furniture.
Comfort
54/100
30 reviews
"Room size and comfort are OK, but beds are great."Deficient A/C and too noisy rooms.
Vibe
46/100
14 reviews
"Vibe is not too good. Hotel could use some updating."
Food
34/100
10 reviews
"Food could be better."
Amenities
32/100
27 reviews
"Facilities in need of refurbishment. Elevator in need of updating."
Rated 68/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
84/100
8 reviews
"Great location."
Service
76/100
5 reviews
"Fantastic service."
Room
52/100
12 reviews
"Decent rooms with great views. Badly reviewed bathrooms and A/C."
Comfort
46/100
7 reviews
"Some problems with A/C and room comfort."
Amenities
34/100
5 reviews
"Hotel buildings could use some improvement."
Rated 83/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Service
81/100
6 reviews
"Fantastic service."
Location
79/100
11 reviews
"Great location."
Value
67/100
5 reviews
"Fairly good value for money."
Room
59/100
14 reviews
"Rooms are alright, but bathrooms are not great."
Comfort
53/100
8 reviews
"Comfortable."
Breakfast
27/100
5 reviews
"Breakfast can be improved."
Rated 75/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
83/100
18 reviews
"Great location. Adequate access to public transport."
Service
79/100
22 reviews
"Friendly service, and reception was okay."
Room
71/100
40 reviews
"Medium sized, clean rooms with lovely views and comfortable beds."Badly reviewed bathrooms and A/C.
Comfort
57/100
22 reviews
"Room size and comfort are OK, but beds are great."Deficient A/C and too noisy rooms.
Vibe
53/100
6 reviews
"Decent vibe."
WiFi
39/100
5 reviews
"Complaints about WiFi."
Amenities
36/100
8 reviews
"Hotel buildings could use some improvement."Elevator in need of updating.
Breakfast
29/100
5 reviews
"Breakfast can be improved."
Rated 79/100 based on reviews from couples.
"Great room. Great view."
Service
79/100
5 reviews
"Fantastic service."
Room
61/100
11 reviews
"Decent rooms with great views."
Rated 71/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
80/100
21 reviews
"Great location. Adequate access to public transport."
Service
77/100
23 reviews
"Friendly service, but housekeeping was less impressive."
Cleanliness
75/100
12 reviews
"Clean rooms."
Room
67/100
32 reviews
"Great beds in clean and decently sized rooms."
Comfort
56/100
20 reviews
"Comfortable, reasonably large rooms with excellent beds, but noisy."
WiFi
39/100
7 reviews
"WiFi isn't great although it's reasonably priced."
Rated 76/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Service
78/100
5 reviews
"Fantastic service."
Location
74/100
8 reviews
"Great location."
Rated 77/100 based on reviews from all travelers.
"Good boutique hotel. Close to Upper East Side. Great location."
Location
78/100
27 reviews
"Great location."
Service
74/100
27 reviews
"Friendly service, and reception was okay."
Value
66/100
17 reviews
"Fairly good value for money."
Room
62/100
40 reviews
"Average sized rooms with great views and comfortable beds."Poor maintenance in rooms and bathrooms.
Comfort
57/100
19 reviews
"Comfortable, reasonably large rooms with excellent beds, but noisy."
Vibe
55/100
15 reviews
"Decent vibe. Hotel could use some updating. Entrance area is ok."
Amenities
38/100
12 reviews
"Uninspiring buildings and a so-so entrance area."
Food
37/100
5 reviews
"Food could be better."
Breakfast
26/100
10 reviews
"Breakfast can be improved."
Rated 75/100 based on reviews from families.
"Fantastic service. Great location."
Service
81/100
5 reviews
"Fantastic service."
Room
59/100
5 reviews
"Room is all right."
Customer Reviews of Bentley Hotel
Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
2380
Very Good
1475
Average
762
Poor
308
Terrible
215
true
Recent Reviews:
Staff1916
Utica, New York
Pleasant Stay
Feb 25, 2020
Very nice hotel. Price was excellent. Room was a NYC size. Clean, modern with comfy bed. Had issue with thermostat but was immediately fixed. Good to know that issues, if...
more »
Very nice hotel. Price was excellent. Room was a NYC size. Clean, modern with comfy bed. Had issue with thermostat but was immediately fixed. Good to know that issues, if any, are quickly attended to. Stayed 4 nights. Family member at Sloan hospital. Quiet. Restaurants and diner close by. Would not hesitate to stay there again, but hopefully not for the reason I was there.
We enjoyed our stay a lot. We were able to get a very good rate, as the website had a flash sale. The front desk staff were friendly and helpful....
more »
We enjoyed our stay a lot. We were able to get a very good rate, as the website had a flash sale. The front desk staff were friendly and helpful. Our room was great, with a fantastic view of the bridge and river. I could sit there and look out the window forever, it seemed. It was nice to have snacks and hot cider in the lobby. The elevators were a bit slow, but it didn't change my attitude about the hotel. I liked the neighborhood a lot.
Clean and spacious rooms. Great view of sunsets on the river. Close to so many great restaurants and the medical centers, yet a very quiet location. They provided apples, hot...
more »
Clean and spacious rooms. Great view of sunsets on the river. Close to so many great restaurants and the medical centers, yet a very quiet location. They provided apples, hot apple cider and snacks in the afternoon. The best part, however, is the staff. Loved the kindness and helpfulness of all, especially Brittany and Jonathan at the reception.
Ana Lopez, General Manager at The Bentley Hotel, responded to this review
Dear Esam E,
Thank you for your "perfect" 5 Star review of the Bentley Hotel!!
We are happy to hear that you had an amazing experience. We are happy to heard that Brittany and Jonathan certainly play an integral part in assure that this happens!
Thank you Brandon and Caroy at the front desk! You made our special request a reality! Our friend was having surgery at a hospital close by and his wife was...
more »
Thank you Brandon and Caroy at the front desk! You made our special request a reality! Our friend was having surgery at a hospital close by and his wife was staying here for a few days. Brandon/Caroy were very accommodating. Easy to talk to and genuine good people! Being from so far away is was comforting to know they spent the time and effort to help us out! My friends tell me it’s a great place to stay! How can’t it not be when the people that work there are so caring. Thank you again!
Joseph Marotta, Other at The Bentley Hotel, responded to this review
Hello Gary P,
Thank you for 5 Star review of the Bentley Hotel!
We are thrilled to hear that Brandon and Caroy made your friend's stay a comfortable one! We hope to welcome you and your friends back to the Bentley Hotel sooner rather than later.
Was in the city to visit a relative at nearby Sloan Kettering. This hotel is very convenient to “Hospital Row”, if that is the reason you are there. For the...
more »
Was in the city to visit a relative at nearby Sloan Kettering. This hotel is very convenient to “Hospital Row”, if that is the reason you are there. For the price, it was a very good value since booking on the website offered a 40% off discount. The website was less than any of the booking sites. There were a few minor suggestions, one of which is explaining the heat control in the rooms since our first night was way too warm. There is reasonably priced (for NYC) parking at the hotel for guests, but we weren’t informed of that until checkout, so reserve that in advance if needed. Otherwise, you can find discounted parking nearby with Spot Hero app. Overall it was a great value for this area of the city.
Joseph Marotta, Other at The Bentley Hotel, responded to this review
Hello Laurie T,
Thank you for taking the time to review the Bentley Hotel!
We sincerely appreciate your feedback and will be assure to address this communication issue with our staff. Thank you for patronage and we hope that your relative is doing well!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Property Description
The Bentley Hotel provides an unmatched New York City hotel experience with sleeping rooms providing panoramic views of the East River and Manhattan skyline. Yet still settled in Midtown activity, you can enjoy a quieter stay while only having a short walk to Central Park, Bloomingdale’s and the historic 5th Avenue shopping district. Or relax in and enjoy, lobby bar, restaurant or room service and yet still in walking distance to numerous restaurant and bar. Our meeting and event space provide natural lighting and unbeatable view of the historical Queen Borough Bridge. Located walking distance to Memorial Salone Kettering, Rockefeller University and Cornell Hospital. The Bentley Hotel is the perfect location for all group type, meeting and special event.
Airport Shuttle? Sorry, no airport shuttle available.
Breakfast Information
Full American Breakfast at the rate of $18.00 per person ++
Continental Breakfast at the rate of $10.00 per person ++
Parking Info
Self Parking Car: $25.00 overnight without in & out services
Self Parking SUV: $35.00 overnight without in & out services
Internet / WiFI
WIFI: $9.95 per day, plus taxes
Group vs. Individual Rates at Bentley Hotel
The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 18.2% in the month of July 2019 and the highest average individual rate is $387 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Bentley Hotel in a month when rates are lower.
