Bentley Hotel

500 E 62nd St, New York, NY 10065 US
View Map Near Memorial Sloan-Kettering Cancer Center Reservations: +1-800-760-7718
4.0 Star Downtown Hotel
Select Your Room:
09/19/2019 - 09/20/2019
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10 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Bentley Hotel

Below are the verified reviews from guests that we have booked recently:
"Very comfortable and accommodating."
Overall Score5.0/ 5
My visit to the Bentley was not for a vacation, but rather a place to stay while my husband had a kidney transplant a few blocks away. The staff was consistently upbeat and accommodating, which made it much less stressful than it could have been. Housekeeping was on point and the breakfast bar and gym were a nice plus as well. I definitely plan on returning, but for a real vacation the next time!
(Individual traveler, booked 1 room), from US flag
05-Aug-2019 Verified Review, stayed from Mon Jul 29 to Mon Aug 05 2019 at a $202.63 average nightly rate.
"Very good place to saty."
Overall Score4.0/ 5
Good place to stay!
(Individual traveler, booked 1 room), from US flag
01-Jul-2019 Verified Review, stayed from Sun Jun 23 to Sat Jun 29 2019 at a $249.87 average nightly rate.

Summary of Verified Reviews

Rated 79/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
733 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Good car access, but so-so parking. Close to public transport. Standard parking prices. Medium distance to train station.

Service

81/100
916 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process should be better organized.

Room

67/100
1300 reviews

"Medium sized, clean rooms with lovely views and comfortable beds." Small rooms and poorly cleaned bathrooms. Inadequate minibars in older, poorly-maintained rooms. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

WiFi

53/100
202 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Comfort

51/100
687 reviews

"Room size and comfort are OK, but beds are great." Small bathrooms, noisy rooms, and deficient A/C.

Bar

49/100
59 reviews

"Poor bar with subpar drinks. Good bar service."

Wellness

40/100
27 reviews

"Poorly reviewed fitness area."

Breakfast

36/100
138 reviews

"Some complaints about quality and price of breakfast."

Food

32/100
132 reviews

"Food and menu are not highly reviewed." Food is pricey, but the desserts are great. Bad snacks.

Rated 79/100 based on reviews from families.

"Location is great. Great service."

Location

87/100
63 reviews

"Great location. Good shopping and sightseeing." Good car access, but so-so parking.

Service

81/100
70 reviews

"Friendly service and great reception."

Room

60/100
98 reviews

"Rooms are clean with great views and decent beds, but overall just okay." Smaller, poorly maintained rooms with subpar bathrooms and A/C. Shower can be a problem.

Vibe

59/100
19 reviews

"Decent vibe. Entrance area is ok. Hotel could use some updating."

Bar

47/100
8 reviews

"Bar could improve."

Comfort

40/100
43 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

WiFi

38/100
6 reviews

"Complaints about WiFi."

Breakfast

34/100
9 reviews

"Breakfast can be improved."

Food

30/100
9 reviews

"Food could be better."

Rated 83/100 based on reviews from couples.

"Terrific location. Great service."

Location

90/100
39 reviews

"Good location, close to public transport. Good accessibility by car."

Service

86/100
55 reviews

"Reception is decent, with overall friendly and professional service."

Room

74/100
61 reviews

"Rooms are clean and relatively new, with great beds and views." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

51/100
45 reviews

"Relatively comfortable, with good beds." Deficient A/C and too noisy rooms.

Amenities

51/100
11 reviews

"Average hotel building."

Breakfast

36/100
8 reviews

"Breakfast can be improved."

Food

29/100
9 reviews

"Food could be better."

WiFi

29/100
5 reviews

"Complaints about WiFi."

Rated 75/100 based on reviews from business travelers.

"Professional service. Clean hotel facilities."

Location

85/100
15 reviews

"Great location."

Service

83/100
21 reviews

"Friendly service."

Room

57/100
32 reviews

"Average sized rooms with great views and comfortable beds." Poor maintenance in rooms and bathrooms.

Comfort

48/100
11 reviews

"Rooms are decent sized but not rated very comfortable." Comfortable beds.

Rated 79/100 based on reviews from solo travelers.

"Beautiful architecture. Stylish hotel."

Service

81/100
12 reviews

"Fantastic service."

Location

80/100
13 reviews

"Great location."

Cleanliness

77/100
7 reviews

"Clean rooms."

Room

68/100
20 reviews

"Rooms are an okay size but the bathrooms are poorly reviewed." Clean rooms with wonderful beds and stunning views.

Comfort

58/100
12 reviews

"Room size and comfort are OK, but beds are great."

Vibe

57/100
6 reviews

"Decent vibe."

Food

31/100
7 reviews

"Food could be better."

Rated 76/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

84/100
8 reviews

"Great location."

Service

80/100
8 reviews

"Friendly service."

Cleanliness

64/100
7 reviews

"Room cleanliness is acceptable."

Room

61/100
15 reviews

"Rooms are somewhat clean but have fantastic views."

Comfort

50/100
7 reviews

"Comfortable."

Rated 70/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

82/100
16 reviews

"Great location."

Service

78/100
22 reviews

"Friendly service, and reception was okay."

Value

56/100
16 reviews

"Fairly good value for money. Internet is affordable."

Room

55/100
32 reviews

"Rooms moderately-sized with excellent views but poor bathrooms."

Vibe

53/100
5 reviews

"Decent vibe."

Amenities

48/100
6 reviews

"Hotel buildings could use some improvement."

Comfort

45/100
20 reviews

"Fair sized rooms, though noisy and uncomfortable."

WiFi

35/100
9 reviews

"WiFi isn't great although it's reasonably priced."

Breakfast

33/100
12 reviews

"Breakfast can be improved."

Food

30/100
7 reviews

"Food could be better."

Rated 76/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

88/100
623 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Good car access, but so-so parking. Close to public transport. Standard parking prices. Medium distance to train station.

Service

82/100
800 reviews

"Friendly bar staff, but poorly rated management." Professional service and acceptable reception, but less impressive housekeeping. Room service could have been improved. Booking process should be better organized.

Room

67/100
1130 reviews

"Decent rooms of alright size, but poorly maintained and furnished." Clean rooms with wonderful beds and stunning views. Small rooms and poorly cleaned bathrooms. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower can be a problem.

WiFi

52/100
160 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Comfort

51/100
589 reviews

"Room size and comfort are OK, but beds are great." Small bathrooms, noisy rooms, and deficient A/C.

Bar

50/100
56 reviews

"Standard bar. Alcoholic drinks are not the best. Good bar service."

Wellness

41/100
23 reviews

"Poorly reviewed fitness area."

Breakfast

36/100
104 reviews

"Some complaints about quality and price of breakfast."

Food

30/100
110 reviews

"Food and menu are not highly reviewed." Typically priced food with lovely desserts and fruits. Bad snacks.

Rated 77/100 based on reviews from families.

"Location is great. Great service."

Location

86/100
59 reviews

"Great location. Good shopping and sightseeing." Good car access, but so-so parking.

Service

80/100
65 reviews

"Friendly service, and reception was okay."

Room

60/100
92 reviews

"Clean, decently-sized rooms with average beds and lovely views." Rooms needing maintenance, with bad bathrooms and A/C. Shower can be a problem.

Bar

47/100
8 reviews

"Bar could improve."

Comfort

41/100
38 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with alright beds.

WiFi

38/100
5 reviews

"Complaints about WiFi."

Breakfast

35/100
8 reviews

"Breakfast can be improved."

Food

30/100
9 reviews

"Food could be better."

Rated 81/100 based on reviews from couples.

"Good restaurants & bars in the area."

Location

93/100
33 reviews

"Great location with good access by car."

Service

87/100
44 reviews

"Efficient, friendly service with a nice reception."

Room

74/100
46 reviews

"Tidy rooms with great beds and lovely views, but bathrooms are poor." Rooms relatively new and large, but poorly-maintained with inadequate A/C.

Amenities

51/100
9 reviews

"Average hotel building."

Comfort

50/100
34 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Average-sized rooms with great beds.

Breakfast

35/100
6 reviews

"Breakfast can be improved."

Food

31/100
7 reviews

"Food could be better."

Rated 71/100 based on reviews from business travelers.

"Professional service. Fantastic service."

Location

85/100
14 reviews

"Great location."

Service

82/100
20 reviews

"Friendly service."

Room

56/100
31 reviews

"Average sized rooms with great views and comfortable beds." Poor maintenance in rooms and bathrooms.

Comfort

48/100
11 reviews

"Rooms are decent sized but not rated very comfortable." Comfortable beds.

Rated 73/100 based on reviews from solo travelers.

"Beautiful architecture. Stylish hotel."

Location

85/100
10 reviews

"Great location."

Service

83/100
8 reviews

"Fantastic service."

Cleanliness

76/100
5 reviews

"Clean."

Room

65/100
15 reviews

"Rooms with great views and excellent beds."

Comfort

57/100
9 reviews

"Relatively comfortable, with good beds."

Vibe

57/100
5 reviews

"Decent vibe."

Food

30/100
5 reviews

"Food could be better."

Rated 84/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

83/100
7 reviews

"Fantastic service."

Location

78/100
10 reviews

"Great location."

Value

67/100
6 reviews

"Fairly good value for money."

Room

62/100
12 reviews

"Rooms are alright, but bathrooms are not great."

Comfort

52/100
7 reviews

"Comfortable."

Breakfast

35/100
5 reviews

"Breakfast can be improved."

Rated 70/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

86/100
16 reviews

"Great location."

Service

80/100
21 reviews

"Friendly service, and reception was okay."

Room

63/100
31 reviews

"Rooms are alright but bathrooms and A/C lacking." Clean rooms with wonderful beds and stunning views.

Vibe

58/100
6 reviews

"Decent vibe."

Amenities

52/100
6 reviews

"Average hotel building."

Comfort

49/100
19 reviews

"Excellent beds, but all-round comfort is lacking, with noise issues and insufficient A/C."

WiFi

35/100
5 reviews

"Complaints about WiFi."

Rated 71/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Location

80/100
15 reviews

"Good location, close to public transport."

Service

79/100
15 reviews

"Service is welcoming, but housekeeping is not great."

Room

69/100
22 reviews

"Great beds in clean and decently sized rooms."

Comfort

59/100
14 reviews

"Comfortable, reasonably large rooms with excellent beds, but noisy."

Value

58/100
11 reviews

"Fairly good value for money. Internet is affordable."

WiFi

37/100
8 reviews

"WiFi isn't great although it's reasonably priced."

Rated 74/100 based on reviews from all travelers.

"Good boutique hotel. Close to Upper East Side. Great location."

Service

82/100
24 reviews

"Friendly service, and reception was okay."

Location

78/100
26 reviews

"Great location with good access by car."

Room

65/100
33 reviews

"Rooms are alright, but bathrooms are not great." Excellent beds and great views.

Vibe

63/100
15 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok."

Amenities

57/100
11 reviews

"Okay buildings and entrance area."

Comfort

52/100
13 reviews

"Excellent beds, but only decently comfortable overall and somewhat noisy."

Breakfast

37/100
6 reviews

"Breakfast can be improved."

WiFi

33/100
5 reviews

"Complaints about WiFi."

Review Semantics by TrustYou

Customer Reviews of Bentley Hotel

Value
Rooms
Cleanliness
Service
Excellent
2322
Very Good
1448
Average
747
Poor
298
Terrible
201
true
Recent Reviews:
floridajan2014
Satellite Beach, Florida
Nice Clean Hotel
Sep 18, 2019
Great location within walking distance of Central Park, Park Ave etc. The staff is really nice. Our room was 1411, which had an incredible view. The room was clean. It... more »
Mike_Brown013
Trip type:
Solo travel
Best Place to stay in the New York area
Sep 17, 2019
The location of this the Bentley Hotel is amazing. Close to everything you would want to do while in New-York. secondly, as a representative of a luxury hotel, I would... more »
spencerscothorn
Los Angeles, California
Trip type:
Business
Great affordable hotel
Sep 16, 2019
This room was great and I upgraded to the junior suite! Or actually they upgraded me that’s right! The staff was awesome and helpful and very accommodating during my stay!... more »
joej643
Portlandville, New York
Trip type:
Couples
Upper east side pick
Sep 15, 2019
Over the last two years we’ve stayed at the Bentley for at least thirty nights while in the city for medical appointments at Sloan. Accommodating staff, clean rooms, comfortable beds,... more »
fDeborah
Massachusetts
Trip type:
Business
Hidden fees, poor upkeep, lack of helpfulness
Sep 15, 2019
When my wallet was stolen the afternoon I arrived in NYC I wasn't overly worried because I had a backup id in my bag as well as a backup credit... more »
1-5 of 5,016 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Property Description

Property Location
A stay at Bentley Hotel places you in the heart of New York, within a 15-minute walk of Memorial Sloan-Kettering Cancer Center and Roosevelt Island. This 4-star hotel is 1.1 mi (1.7 km) from 5th Avenue and 1.1 mi (1.7 km) from Central Park.

Rooms
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • 24-hour fitness facilities
  • 24-hour front desk
  • Accessible bathroom
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Concierge services
  • Dry cleaning/laundry service
  • Elevator
  • Express check-out
  • Free WiFi
  • Free newspapers in lobby
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Multilingual staff
  • Number of floors - 21
  • One meeting room
  • Porter/bellhop
  • Self parking (surcharge)
  • Smoke-free property
  • Total number of rooms - 197
  • Tours/ticket assistance

Airport & Shuttle Information

closest airport is LaGuardia Airport - 30 minutes away JFK is approx. 40 minutes.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full American Breakfast at the rate of $18.00 per person ++ Continental Breakfast at the rate of $10.00 per person ++

Parking Info

Self Parking Car: $25.00 overnight without in & out services Self Parking SUV: $35.00 overnight without in & out services

Internet / WiFI

WIFI: $9.95 per day, plus taxes

Misc Fees / Policies

Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 18 for adults and USD 12 for children (approximately)
  • Self parking fee: USD 30.00 per night
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per pet, per night plus USD 100.00 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per stay
  • Resort fee: USD 22.90 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Group vs. Individual Rates at Bentley Hotel

Rate fluctuations of Bentley Hotel

The graph above is trends of room rates for both our group prices and the lowest online individual prices our rate checker could find at the time the group offer was submitted. The best group discount displayed is 18.2% in the month of July 2019 and the highest average individual rate is $387 in the month of October 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Bentley Hotel in a month when rates are lower.