WiFi
Good wifi quality.
Location
Decent location, but problems with parking. Close to public transport and the train. Near to downtown with good options for sightseeing. Not many options for shopping.
Service
Complaints about friendliness and professionalism of the staff. Reception is OK but housekeeping is substandard. Booking process should be better organized. Room service could have been improved.
Room
Poorly maintained rooms with badly rated beds and furniture, and problems with bathroom cleanliness. Complaints about cleanliness and size of rooms, but the views are amazing. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem. Acceptable minibar.
Comfort
Uncomfortable, cramped rooms, with poor beds. Deficient A/C and too noisy rooms.
Amenities
Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.
Food
Food could be better.
Cleanliness
Bathrooms and rooms are untidy. Hotel facilities could use a good clean.
Breakfast
Breakfast can be improved.